Wecap responsible play — boundaries that protect the desk
Wecap operates under the Promotion and Regulation of Online Gaming Act, 2025. This page is the responsible-play boundary the desk publishes alongside every matchday read.
Six rules that hold the boundary
The desk treats responsible play as a hard rule, not a footnote.
- 118+
Wecap is restricted to adults aged 18 and above. KYC enforces age verification before the first deposit.
- 2Deposit limits
Set a deposit limit at sign-up. Raise it only after 30 days of active play, with a cool-down step in between.
- 3Session timer
Use the in-app session timer. Fantasy cricket rewards clear-headed decisions; breaks keep the desk honest.
- 4State rules
Verify your state before deposit. Several Indian states restrict paid fantasy contests — see /is-legal/.
- 5Self-exclusion
Self-exclusion is one tap in the wallet menu. Cool-down periods run from 24 hours to permanent.
- 6Help
Reach the responsible-play desk via in-app chat or email. External support lines are linked at the bottom of this page.
The legal framework for responsible play
The PROG Act, 2025 sets out a national framework for online gaming responsibility. Wecap implements it as a hard rule.
Identity verification runs at sign-up, at the first deposit and at any withdrawal request above the standard cap. Verification is mandatory under the PROG Act, 2025.
Wecap defaults every account to a daily deposit cap and a session timer. Users can lower limits immediately; raises require a 30-day cool-down.
Self-exclusion is one tap in the wallet menu. Cool-down periods run from 24 hours to permanent. Reactivation requires a verified cooling-off period.
External support lines
If play stops feeling like analysis, talk to a professional. The lines below are free, confidential and India-based.
iCall · Tata Institute
Psychosocial support helpline. Monday–Saturday, 8am–10pm IST. 9152987821
Vandrevala Foundation
Mental health helpline, 24×7. Multilingual. 1860-2662-345
Helpline numbers are listed for information; Wecap does not operate or endorse any external service. Verify the current number on the official site of the helpline before calling.
Setting and changing deposit limits
Wecap defaults every account to a daily deposit cap. Users can lower the cap immediately; raises require a 30-day cool-down. The setup is one tap in the wallet menu.
- 1Open the wallet menu
The wallet menu is in the bottom navigation on mobile or the top-right corner on the web desk.
- 2Tap Responsible play > Deposit limit
The deposit limit screen shows the current daily, weekly and monthly caps. The default caps are visible alongside any user-set values.
- 3Lower the cap
Lower the cap with a slider or numeric input. Lowering applies immediately, no cool-down required.
- 4Raise the cap
Raising the cap requires a 30-day cool-down from the request date. The system reminds you at request and at the cool-down expiry.
Self-exclusion periods, in detail
Wecap supports four self-exclusion periods. The shorter ones are designed for short breaks; the longer ones are designed for genuine cool-down.
| Period | Use case | Reactivation |
|---|---|---|
| 24 hours | Cooling off after a hard matchday | Automatic; no contact required |
| 7 days | Reset before the next cricket window | Automatic; no contact required |
| 30 days | End-of-season reset | Automatic; one-tap reactivation |
| Permanent | Definitive exit | Verified cooling-off period required |
Reader questions about responsible play on Wecap
Reader questions sent to the desk in the last quarter, answered in editorial voice. Send yours via /contact/.
How do I know if my play has stopped feeling like analysis?
The desk publishes a five-question self-check. If you answer yes to three or more, the responsible-play desk is reachable via the wallet menu. Five questions cover the surface.
What if a friend asks me to lend them my login?
Don't. Accounts are non-transferable. Sharing login credentials is a violation of the terms; the desk may suspend the account. If a friend needs help, point them at /how-to-play/ instead.
Can I set a session timer that locks me out?
Yes. The session timer in the wallet menu can be set to lock you out after a configurable window. The lock applies to contest entry; reading the editorial column remains available.
What happens if I self-exclude and a friend uses my account?
Self-exclusion locks the account for the chosen period. Any login attempt is blocked. If a friend has access to your device, they should not — the terms prohibit shared accounts.
Can I see my own play history?
Yes. The wallet menu shows contest history, deposit history and withdrawal history. The history is searchable by date, contest type and outcome.
Five questions to ask yourself each month
The desk publishes a self-check that readers can run monthly. If you answer yes to three or more, the responsible-play desk is reachable via the wallet menu.
- 1Have you deposited more than you planned this month?
If yes, lower your daily deposit cap. The wallet menu runs the change in under a minute.
- 2Have you entered contests you wouldn't have entered a month ago?
If yes, look at the contest type, the entry fee, and the time of day. Are you chasing losses? If yes, the responsible-play desk can refer you to external support lines.
- 3Has play started to affect other parts of your life?
If yes, set a session timer. The wallet menu runs the change immediately.
- 4Have you lied to family or friends about your play?
If yes, the desk recommends self-exclusion and a conversation with an external support line.
- 5Have you tried to recover losses by playing more?
If yes, stop now. Self-exclusion is one tap. The desk is reachable via in-app chat for referrals.
How the deposit cap works, in detail
The default deposit cap is ₹2,00,000 per day. Users can lower the cap with immediate effect; raises require a 30-day cool-down.
Lower the cap immediately
Open the wallet menu, tap Responsible play, then Deposit limit. Use the slider to set a lower daily cap. The change applies immediately; no cool-down required.
Raise the cap with cool-down
Tap Raise limit on the same screen. The system schedules the raise for 30 days from the request date. You receive a reminder at the request and at the cool-down expiry.
Reset to default
Tap Reset to default. The cap returns to the operator default. The reset applies immediately; no cool-down required.
What Wecap's responsible-play alerts look like
Wecap runs a real-time alert system that nudges users when their play pattern crosses certain thresholds. Three alert types fire today.
Session length
If a session runs longer than 90 minutes, the app shows a soft alert suggesting a break. The alert is dismissable but visible.
Deposit spike
If a deposit is more than 50% above the user's typical deposit, the app shows a confirmation prompt before the deposit settles.
Loss chase
If the user enters three contests within 30 minutes after a contest loss, the app shows a soft alert suggesting a cool-down.
When to reach out for help
The desk publishes this section so readers know when the responsible-play desk is the right next step.
- 1When self-exclusion feels overdue
If you've been thinking about self-exclusion for more than a week, the desk recommends activating it now. Self-exclusion is reversible; the alternative may not be.
- 2When a deposit cap raise feels urgent
If you want to raise your deposit cap immediately, the 30-day cool-down exists for a reason. The desk recommends waiting.
- 3When family raises concerns
If a family member has raised concerns about your play, the desk recommends a conversation with an external support line first.
- 4When play is affecting work or sleep
If play is affecting work, sleep or relationships, the desk recommends self-exclusion and a conversation with an external support line.
How to talk to family about your play
The desk publishes this section so readers have a starting point for a difficult conversation.
- 1Be honest
Honesty is the foundation. Share the deposit cap, the contest frequency, and the time spent on play.
- 2Show the limits
Show the deposit cap and the session timer. The limits are visible in the wallet menu; family members can verify.
- 3Agree on a review
Agree on a monthly review with a family member. The review covers the deposit history and the contest activity.
- 4Activate self-exclusion if needed
If the conversation goes hard, activate self-exclusion. The wallet menu runs the flow in under a minute.